A centralized location to manage tasks
Improving the quality of PreHealth advising with a custom web application
Client
Washington University in St. Louis
- Private research university founded in 1853 in St. Louis, MO
- Serves over 16,000 students annually from over 110 countries
- Affiliated with 26 Nobel Laureates
- Ranks 7th globally for most-cited researchers
Services Provided
Identifying goals to improve the advising experience
The university’s PreHealth Advising team aims to better prepare undergraduate students for the application process for medical/health professional school. This includes assisting students with onboarding, advising them on their PreHealth academic career, and creating a complete letter packet for their chosen application service.
The goal was to create a platform that was a knowledge repository and a PreHealth-management tool for students, a communication and workflow management application for stakeholders, and a reporting tool to improve the quality of advising, thus increasing admission rates.
- Custom web application
- Drupal CMS solution
- Interaction design
- Workflow automation
“This application has already saved us thousands of hours of work.
Washington University
Facilitating student reporting
All PreHealth activity is recorded on the platform, giving students, advisors, and staff a centralized location to manage tasks and documents.
Automating outdated workflows
By moving information sharing from emails to the application, our solution has allowed students to take control of their PreHealth reporting.
Improving the quality of advising
The platform strengthens the connection between students and the advising staff by providing centralized data and insights.
A comprehensive solution
- Facilitate secure individual and group in-app communication
- Publish knowledge-base resources
- Securely upload and share documents
- Define workflow management
- Generate dynamic PDFs from uploaded materials
- Access robust reporting
An informed user experience
Our user experience team created the blueprint for the content architecture and functionality for the new solution.
Working closely with the PreHealth Advising team, we built prototypes of the new interface, demonstrating how tasks could be completed with newly defined workflows.
A set of new features would allow a stakeholders to access a centralized platform to track a student’s progress through their undergraduate PreHealth journey, providing a checklist of important tasks or milestones.
I was highly impressed with how well they understood both our big-picture goals and the details of our process.
Washington University in St. Louis
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