Strengthen your brand by empowering your users
User research and testing
Stop guessing, and start making informed decisions based on real-life user feedback.
Digital commerce buyflows
Robust buyflows enable your users to use self-service functionality to customize their purchases.
Accessibility and usability audits
Online accessibility is essential to consider, both because it is the right thing to do, and because in many cases, the law mandates it.
Focused on the user
Our concern for the user is ever-present throughout the process. Being holistic means caring about their entire experience. We want them to feel:
- Secure (free from privacy concerns)
- Empowered (user-friendly self-serviceability)
- Connected (branding with intention)
- Considered (accessible, thoughtful user experiences that meet and exceed their expectations)
Through the intentional design and development of digital experiences that put people first, we are enabling greater self-service, more efficient processes, and more creative ways of working together.
Giving the function its form
Our Design Team is responsible for bringing the user experience to life. Designers distill the work done during the first phase of our process (Listen & Diagnose) into things our client can begin to see and interact with.
Designing with thoughtful consideration for the on-screen experience, they are especially adept at translating brands for digital purposes. Our designers take existing, non-digital brand guidelines and carefully enhance the brand. Through faithful visual design and accessible user experiences, they uphold and even enhance your brand across every touchpoint.
Ultimately, this team looks for opportunities to take the perception of our clients’ brands to the next level. The team’s work helps brands mature and reflect the true nature of the organizations they represent.
- User flows
- Information architecture
- Content architecture
- User research and testing
- Accessible digital experiences